A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
A: Yes, we offer 3-5 years warranty to our products.
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
A: Our MOQ is 200 pcs. For new customers, there are two times to order below 200pcs, the thrid time will charge 160usd for machine operation if MOQ cannot be reached.
A:Sample needs 3-5 days, mass production time needs 30-35 days for not hot sale products.
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.